FAQ

❓ Frequently Asked Questions

Welcome to the Gleaming Homes FAQ section. If you can’t find what you’re looking for, feel free to contact us!

How long does order processing take?

We process orders within 1–3 business days, excluding weekends and holidays.

Do you offer international shipping?

Yes, we ship worldwide! Delivery times and rates vary depending on the destination.

What is your return policy?

You may return items within 30 days of delivery, unused and in original packaging.

Are returns free?

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

Where do you ship from?

We ship from our warehouse in the United States.

Do you offer free shipping?

Yes! All domestic (USA) and European orders ship free of charge.

What payment methods do you accept?

We accept major credit cards, debit cards, and Shopify-supported payment methods.

Can I cancel or change my order?

If your order hasn’t been processed yet, contact us immediately to request changes.

How do I track my order?

You’ll receive an email with a tracking number once your order ships.

Do you offer gift wrapping?

At this time, we do not offer gift wrapping, but we're working on adding this feature soon!

Are your kitchen tools food-safe?

Absolutely. All our kitchenware products meet FDA food safety standards.

How should I care for my cookware?

Please refer to the product page for care instructions. Most items are dishwasher safe unless noted otherwise.

Can I use your baking tools in the oven?

Yes. Most of our baking products are heat-resistant and oven-safe. Always check the specific temperature rating.

Is your website secure?

Yes. Our store uses encrypted technology and secure checkout for your protection.

What if I receive a damaged item?

We’re so sorry! Contact us immediately with a photo, and we’ll replace it or issue a refund.

Do you offer bulk or wholesale pricing?

Yes, we offer discounts for large orders. Please email us at cookanywhere@outlook.com.

Do you include receipts in packages?

We include a packing slip, but not pricing unless requested. Ideal for gifts!

Can I send an order as a gift?

Yes! Simply enter the recipient’s name and address at checkout. Gift notes are supported upon request.

Are your products eco-friendly?

Many of our products are made with sustainability in mind. Look for eco-tags on product pages.

How can I contact customer service?

See our contact info below. We typically respond within 24 hours.

📬 Contact Information

  • Store Name: Gleaming Homes
  • Company: GLEAMING HOMES LLC
  • Email: cookanywhere@outlook.com
  • Phone: +1 762-910-2063
  • Address: 273 Ponce de Leon St, Royal Palm Beach, FL 33411

We hope this FAQ has been helpful! For anything else, we’re just a message away.